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KYC verification is typically completed within 1–4 hours. In rare cases, complex cases may take up to 24 hours. You'll receive an email notification as soon as your account is verified and ready to trade.

Cryptocurrency positions start from as little as $10. Real estate tokenized positions begin at $500, and premium property portfolios from $1,000. Equities and stocks can be accessed from $25 per position.

Your funds are held in segregated accounts at licensed custodian banks. We employ 256-bit encryption, cold storage for digital assets, and maintain a reserve fund. We are fully regulated by DFSA (Dubai) and FCA (UK).

Cash balances and crypto holdings can be withdrawn at any time, typically processing within 1–3 business days. Real estate positions have a standard 30-day notice period, in line with industry practice for tokenized property assets.

We charge a 0.5% trading fee on crypto and equity positions. Real estate investments carry a 1% annual management fee. There are no deposit fees, and withdrawal fees vary by method. A full fee schedule is available in your account settings.

Yes. Our Aurum Pro tier provides a dedicated relationship manager, personalised investment strategy, priority execution, and access to pre-IPO and off-market real estate opportunities. Minimum portfolio value for Pro is $250,000.